Support

Need help? Get in touch on our Contact page or read our FAQs below:

Q: How do I join ROI to the SKY?

To join, click Subscribe at the top of any page, type your name and email address in the box provided, choose a plan (free, monthly or annual) and click Continue.

Q: How do I upgrade my membership?

To upgrade from a free subsription to LevelUp Premium, click Upgrade at the top of any page (once signed in) and then choose a plan, either Monthly or Annual. As soon as you provide a form of payment you'll immediately get access to all of the benefits of a paid membership.

Q: What's the difference between the monthly and annual plans?

The only difference between the monthly and annual memberships is the 20% discount you receive by paying yearly. With either plan, you pay immediately, and your billing cycle renews either once per month or once per year. You can update your billing details or turn off auto-renew in your account details at any time.

Q: How do I update my billing information?

You can update your payment details from your account page, accessible after logging in by clicking the Account link at the top of any page. From your account page, click 'Edit billing info' to securely change it.

Q: How do I pause or cancel my subscription?

To make a change, click 'Cancel subscription' on your account page.

Q: Can I write for ROI to the SKY?

If you have a knack for writing highly valuable and informative content in the areas of marketing, sales, advertising or a complimentary topic, you are welcome to submit any ideas to us on our Contact page. Blatant self-promotion will not be published. However, if your article is selected for publishing you can add a 160-character bio and link to your Twitter profile for your author page.